Privacy Policy

1. Who we are

Nouw Financial Technologies Pvt. Ltd. ("Nouw") provides payment infrastructure to businesses in India. This policy explains how we handle personal data in connection with our website and services.

2. Data we collect

• Business and contact details of merchants and authorised signatories.
• KYC/KYB information such as PAN, GSTIN and business registration documents.
• Transaction data needed to process payments and payouts.
• Technical data such as IP address, device and usage logs.

3. How we use it

• To provide, operate and secure our services.
• To verify identity and prevent fraud.
• To meet legal and regulatory obligations.
• To communicate with you about your account.

4. Sharing

We share data only with banking partners, payment networks, verification providers and authorities where needed to deliver the services or when required by law. We do not sell personal data.

5. Storage & retention

Data is stored in India and retained only as long as needed for the purposes above or as required by law.

6. Your rights

You may request access to, correction of, or erasure of your personal data, subject to legal retention requirements, by contacting us.

7. Grievance officer

[Name], Grievance Officer — privacy@nouw.io